Q How long does it take for a delivery to be made?
A. We offer three main types of deliveries service:
- Same day – (9 am -5 pm window)
- Direct – Average 2 Hour window depending on the distance
- Scheduled- pick-up at a selected time and delivery, either via direct or same day.
Q Is there a limit on the size or weight of packages that can be delivered?
A We can handle shipments that range from an envelope to a truckload.
Q How do you calculate the cost of delivery?
Our pricing is based and calculated depending on service type and mileage. We also offer special custom rates depending on quantity and account setup.
Q Is there a tracking system available for customers to track their packages?
A Yes, once you have set up your account with us you will have visibility and be able to track all your deliveries.
Q Can the delivery be scheduled for a specific time?
A Yes! You can schedule your pickup and deliveries by the following three methods; pre-scheduled, routed, or same day. Whichever is convenient and allows you to place an order with peace of mind and get back to managing your business.
Q Are there any additional fees for Same-day or Direct Delivery?
A Yes, if you need a delivery expedited then the cost will be higher. If you are looking for a more economical service that has a longer delivery window to have delivered, then we suggest using our same-day service.
Q How much experience does your courier company have in the logistics industry business?
A We have a leadership team with a combined total of over 30 years of experience in all facets of the business.
Q What locations does your company provide warehousing?
A Currently, the locations that support warehousing are Atlanta, Kansas, Charlotte, and Indiana. Space varies depending on location, so feel free to call for more information.
Q What payment options are available for customers?
A We accept most major credit cards. (MasterCard Visa, and American Express)